Life's Greatest Lessons: 20 Things That Matter - Hal Urban
February 2010
Purple Cow, New Edition: Transform Your Business by Being Remarkable - Seth Godin
January 2010
Duct Tape Marketing: The World's Most Practical Small Business Marketing Guide - John Jantsch
October 09
One Red Paperclip: Or How an Ordinary Man Achieved His Dream with the Help of a Simple Office Supply by Kyle Macdonald
September 09
Kiss, Bow or Shake Hands By Terri Morrison, Wayne A. Conway and George A. Borden How to Do Business In Sixty Countries Cultural Overviews Behavior Styles Negotiating Techniques Protocol Business Practices.
August 09
Five Minutes on Mondays By Alan Lurie
Finding Unexpected Purpose, Peace & Fulfillment at Work
“Read Lurie’s suggestions to elevate your spirit – then bring that spirit to your work. The promise is; both you and your client will be more fulfilled, more satisfied and more engaged in your business relationship.” – John King, Senior Partner, CultureSync, and co-author of Tribal Leadership
June 09
The Power of Body Language By Tonya Reiman How to Succeed in Every Business & Social Encounter
Decode what other people are thinking & feeling
Take control of your own secret signals
Gain trust – and detect untrustworthiness
Ace a job interview
Read a face and know a person’s inner emotional state
Make a dazzling first impression
Exude confidence – even when you are not feeling it
May 09
The book is a great addition to your library of David Bach books or as a stand alone book for anyone that is unfamiliar with David Bach's advice. I do not know of any other book on the market that combines environmentalism with creating personal wealth. Mr. Bach pulls it off nicely showing how living "green" causes one to quit over consuming and save money that can be invested for growth over the years. The book shows fifty quick and easy ways that living more simply will save you money while saving the earth...
April 09
If the idea of starting a social media marketing campaign overwhelms you, the author of Social Media Marketing: An Hour a Day will introduce you to the basics, demonstrate how to manage details and describe how you can track results. Case studies, step-by-step guides, checklists, quizzes and hands-on tutorials will help you execute a social media marketing campaign in just one hour a day. In addition, learn how to integrate social media metrics with traditional media measurements and how to leverage blogs, RSS feeds, podcasts, and user-generated content sharing sites like YouTube.
March 09
March Book of the Month Green Chic – Saving the Earth in Style
Written by: Christie Matheson
Want to go green without giving up great style? Not sure how to make changes – or why they matter? Welcome to the world of GREEN CHIC. Being green-thoughtfully, consciously green-makes a real difference in the fight against global warming. But did you know that it’s also stylish, classic & elegant?
February 09
Focus on the Good Stuff - The Power Of Appreciation
Written by: Mike Robbins
From the book…
“We live in a culture that focuses on the “bad stuff.” We’re constantly bombarded with negative messages from the media, advertisers, politicians and even the people around us. Worse yet, many of us are so critical of ourselves that we’re our own worst enemies.
But help is on the way. Focus on the Good Stuff offers a plan for dispelling the cloud of negativity that surrounds us. Mike Robbins has created a powerful yet simple approach for mastering the one thing we need most of all to achieve authentic happiness and be of service to others - that is,
to practice the art of appreciation…”
January 09
Raving Fans: A Revolutionary Approach To Customer Service by Ken Blanchard and Sheldon Bowles
This book is a quick, easy read, emphasizing the importance of customer service in today’s business. Here’s what other’s have to say about the book:
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."
This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.
Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Members – 2 copies were given away at January’s meeting – if you weren’t one of our lucky winners, consider purchasing a copy from our friends at Cheesecake & Crime Bookstore. They are offering Women’s Council members a 20% discount on any hardcover books and a 5% discount on any paperback! Get yours today!
Raving Fans: A Revolutionary Approach To Customer Service by Ken Blanchard and Sheldon Bowles
